Jul 13, 2026

Building a Single Platform for Everyone

Background
Sketchbooks with cultural patterns
Dot Grid
Dot Grid
Dot Grid
Start with the language gap.


Arabic is one of the most spoken languages on earth, with well over 237 million native speakers, and it has ranked among the top handful of languages used online for years. Its share of actual web content does not come close to matching that. The ITU has estimated that less than one percent of content on the internet is in Arabic. Other counts are more generous, putting it nearer five percent. Take the most optimistic figure available and the gap between how many people speak the language and how much of the internet is written in it is still enormous.

And Arabic is not one language.


This is where the one-platform model quietly breaks. Moroccan Darija, Egyptian, Levantine and Gulf Arabic differ enough in vocabulary and structure that fluent speakers of one can struggle with another. Modern Standard Arabic is the written register, and it is not what anyone actually posts in. A system trained mostly on MSA reads a Casablanca teenager’s message badly, and a system trained on Gulf Arabic reads it worse.

This is documented, not theoretical.


In 2022, BSR published an independent human rights due diligence assessment of Meta’s conduct during the May 2021 Israel-Palestine escalation. It found that potentially violating Arabic content may not have been routed to reviewers who spoke or understood the specific dialect it was written in. It concluded that Arabic-language content was over-moderated while Hebrew-language content was likely under-moderated, and it issued 21 recommendations.

Arab man working on a laptop
One-size-fits-all is a resourcing decision, not a design philosophy.


No global platform sets out to serve some users worse than others. It just allocates attention by market value, and our region does not compete well on that metric. Africa holds roughly 18 percent of the world’s population and produces about 5 percent of global GDP. It attracts, on average, around 0.6 percent of global venture capital each year. When budget follows revenue, you get the version of the product that the ad market justifies, and the localisation queue reflects that.

What building region-first actually changes.


It changes the defaults rather than the features. Which language the interface assumes. Which calendar and which holidays. Which payment methods appear first, in places where card penetration is low and mobile money is not. What counts as acceptable speech, decided by people who live under those norms. Which dialect the moderation actually understands. None of that is a translation layer bolted onto a product designed elsewhere. It is the product.

The obvious objection, and the answer.


Does this fragment the internet? The honest answer is that the fragmentation already exists. Right now it is decided by capital allocation meetings in California, and the result is that 800 million young people across Africa and the Arab world get a product shaped for someone else’s market. The real choice is not between one global internet and many local ones. It is between fragmentation you have no say in and platforms your community actually owns.


References


BSR - Human Rights Due Diligence of Meta’s Impacts in Israel and Palestine

The Intercept - Facebook Report Concludes Company Censorship Violated Palestinian Human Rights

Communicate Online - The 4th most used language online has only 1% of content

Jordan Times - Arabic and other languages on the web

Partech - 2025 Africa Tech Venture Capital Report